One of the VMware Cloud Foundation solutions is called Supportability and Serviceability.SoS) is a supportability and maintainability utility that you may have used during the initial build of a VCF management domain, when you used this tool to convert the Excel parameter table for the deployed VCF management domain into a JSON-formatted parameter file in a VMware Cloud Builder virtual machine, as described in "VMware Cloud Foundation Part 03: Preparing the Excel Parameter Sheet.". Similarly, this SoS program can be used in SDDC Manager VMs and has more useful features such as running status checks in VCF environments and collecting logs from related components, so let's see how to use it.
I. Options for using the SoS utility
To connect to the SDDC Manager VM via SSH, the SoS Utility can be found at the location shown below (/opt/vmware/sddc-support) and you can use the--version maybe-v command option to view the current version of the SoS utility. Note that using the SoS program may require the root user to run when performing certain functional options.
sudo ./sos --version
utilization--help maybe-h command to viewSoS program usage optionsHelp.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --help
[sudo] password for vcf
usage:
./sos [-h] [options]
#######################################################
# Supportability and Serviceability Utility #
#######################################################
# specify options in the conventional GNU/POSIX syntax,
" --" for long option and "-" for short option
options:
-h, --help show this help message and exit
-v, --version Displays SoS version
--history Displays last 20 SoS log locations
--force Allows performing SoS operations on SDDC Manager while workflows are running (not recommended)
--configure-sftp Configure SFTP for logs
--setup-json SETUPJSON
Custom setup-json file for log collection, Please check for reference
--log-folder LOGFOLDER
Name of the directory
--log-dir LOGDIR Dump logs to given directory
--enable-stats Enable SoS execution stats collection
--debug-mode Debug mode
--zip Create a zipped tar file
--short Display health results only for failures/warning
--domain-name DOMAINNAME
Domain name on which SoS operation needs to be executed, use '--domain-name ALL' for all the
domains (Default: MANAGEMENT). (Add --skip-cert-check options to include health-check for
free/unassigned hosts)
--clusternames CLUSTERNAMES
Cluster names associated with a domain which WCP/ESX logs needs to be collectedPass cluster names
with comma seperated like '--clusternames cluster1,cluster2 ' for all the specific domains. If
domain-name is ALL will ignore this option
--skip-known-host-check
skip check for ssl thumbprint for host in known host
--include-precheck-report
Includes pre-check report
--include-free-hosts Collect ESX free hosts log bundle
VCF Summary Options:
--get-vcf-summary Display VCF Summary
--get-vcf-tasks-summary
Display VCF Tasks Summary
--get-vcf-services-summary
Display VCF Services Details
Log Collections Options:
--esx-logs Collect ESXi logs
--vc-logs Collect vCenter Server logs
--sddc-manager-logs Collect SDDC-Manager logs
--vxrail-manager-logs
Collect VxRail-Manager logs(Applicable for VxRail)
--psc-logs Collect PSC logs
--nsx-logs Collect NSX logs
--wcp-logs Collect Log WCP cluster logs
--vrealize-logs [DEPRECATED] Collect VMware Aria (formerly vRealize) components logs
--automation-logs Collect VMware Aria Automation support logs
--operations-for-logs
Collect VMware Aria Operations for Logs support logs
--operations-logs Collect VMware Aria Automation Operations support logs
--lifecycle-logs Collect VMware Aria Suite Lifecycle support logs
--no-clean-old-logs Do not clean old log folder
--test Sanity test logs collected by verifying the files
--no-health-check Skip Health Check executed as part of SoS log collection
--api-logs Collect output from APIs
--vm-screenshots Collect all VM screenshots
--system-debug-logs Collect System logs to help debug in abnormal scenarios like memory leak
--collect-all-logs Collect logs for all components, excluding WCP and system-debug-logs pass --domain-name
DOMAINNAME, For all domains pass --domain-name ALL (Default: MANAGEMENT)
Fix-It-Up Options:
--enable-ssh-esxi Enable ssh on all esxi nodes in a domain, pass --domain-name DOMAINNAME, For all domains pass
--domain-name ALL (Default: MANAGEMENT)
--disable-ssh-esxi Disable ssh on all esxi nodes in a domain, pass --domain-name DOMAINNAME, For all domains pass
--domain-name ALL , (Default: MANAGEMENT)
--enable-ssh-vc Enable ssh on Vcenter in a domain, pass --domain-name DOMAINNAME, For all domains pass --domain-
name ALL (Default: MANAGEMENT)
--disable-ssh-vc Enable ssh on Vcenter in a domain, pass --domain-name DOMAINNAME, For all domains pass --domain-
name ALL (Default: MANAGEMENT)
--enable-lockdown-esxi
Enables Normal lockdown mode on all esxi nodes in a domain (Default Domain: MANAGEMENT domain), to
enable pass --domain-name <DOMAINNAME> (or '--domain-name ALL' to include all the domains). Users
can also perform this operation at cluster level per domain, pass --domain-name DOMAINNAME with
--clusternames cluster1, cluster2
--disable-lockdown-esxi
Disables Normal lockdown mode on all esxi nodes in a domain (Default Domain: MANAGEMENT domain),
to disable pass --domain-name <DOMAINNAME> (or '--domain-name ALL' to include all the domains).
Users can also perform this operation at cluster level per domain, pass --domain-name DOMAINNAME
with --clusternames cluster1, cluster2
--ondemand-service ONDEMANDSERVICE
Execute commands on ESXIs/VCENTERs/SDDC-Manager entities for a given domain, use --domain-name
option(Default: MANAGEMENT). It requires <input>.yml file as input (Refer sample json:
/opt/vmware/sddc-support/ondemand_command_sample.yml) (WARNING: Use this option cautiously as it
can alter the state of SDDC and its components.)
--refresh-ssh-keys Refresh SSH keys
Health Check:
--health-check Perform all available Health Checks
--connectivity-health
Perform Connectivity Health Check
--services-health Perform Services Health Check
--compute-health Perform Compute Health Check
--storage-health Perform Storage Health Check
--run-vsan-checks Perform Storage Proactive Checks
--ntp-health Perform NTP Health Check
--dns-health Perform Forward and Reverse DNS Health Check
--general-health Perform General Health Check
--certificate-health Perform Certificate Health Check
--composability-infra-health
Performs Composability infra Api connectivity check(if Composability infra found else skipped)
--get-host-ips Get Server Information
--get-inventory-info Get Inventory details for SDDC
--password-health Check password expiry status
--hardware-compatibility-report
Validates hosts and vsan devices and export the compatibility report
--version-health This is an informational check. It shows version info of VCF BOM components in SDDC.
--json-output-dir JSONDIR
Outputs health check results JSON file to given directory
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ This can be done in thesudo ./sos -- followed by the TAB complementary command option.
II. Viewing VCF Environment Summary Information
utilization--get-vcf-summary Option to view the Configuration summary information in the VCF environment, including CEIP, workload domains, vSphere clusters, ESXi hosts, licenses, network pools, SDDC Manager, and VCF services.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --get-vcf-summary
[sudo] password for vcf
Welcome to Supportability and Serviceability(SoS) utility!
Summary : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-04-57-36-8455
Summary log : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-04-57-36-8455/
SDDC Manager%, Initiated SoS operation
╠══ SDDC Manager Status: ACTIVE
╠══ SDDC Version: 5.1.0.0-22688368
╠══ SDDC Manager Id: d1b827d1-f6fd-49d5-9c5c-7b21ffaa5222
╠══ Total No of Domains: 1
╠══ Total No of Clusters: 1
╠══ CEIP
║ ╠══ Status: UNKNOWN
║ ╚══ Id: d1b827d1-f6fd-49d5-9c5c-7b21ffaa5222
╠══ AVN
║ ╚══ Status: DISABLED
╠══ Domains
║ ╚══ vcf-mgmt01
║ ╠══ Name: vcf-mgmt01
║ ╠══ Domain Type: MANAGEMENT
║ ╠══ Status: ACTIVE
║ ╠══ Domain Id: 09230fea-bcbe-42e4-8eb6-414dcf728d5b
║ ╠══ No of Clusters: 1
║ ╠══ Clusters
║ ║ ╚══ vcf-mgmt01-cluster01
║ ║ ╠══ Datacenter: vcf-mgmt01-datacenter01
║ ║ ╠══ Datastore: VSAN
║ ║ ╠══ Primary Datastore Type: VSAN_ESA
║ ║ ╠══ Cluster Id: 4a4200e9-05bf-4e34-bfe5-8984284d85bb
║ ║ ╠══ Status: ACTIVE
║ ║ ╠══ FTT: 1
║ ║ ╠══ Stretched Cluster: False
║ ║ ╠══ # of Hosts: 4
║ ║ ╠══ Resource Utilization
║ ║ ║ ╠══ CPU usage in GHz: 12 %
║ ║ ║ ╠══ Memory usage in GB: 55 %
║ ║ ║ ╚══ Storage usage in TB: 14 %
║ ║ ╠══ WCP Status: DISABLED
║ ║ ╚══ vLCM Status: ENABLED
║ ╠══ vCENTER Version: 8.0.2.00100-22617221
║ ╠══ vCENTER Id: 86109735-258c-437e-b004-7193d41cbc97
║ ╠══ Esxi Version: 8.0.2-22380479
║ ╠══ NSX-Type: NSX
║ ╚══ NSX Version: 4.1.2.1.0-22667789
╠══ Host Details
║ ╠══ Free Hosts: 0
║ ╠══ Active Hosts: 4
║ ╚══ Dirty Hosts: 0
╠══ Licensing Details
║ ╠══ VMware vCenter Server License
║ ║ ╠══ Product Type: VCENTER
║ ║ ╠══ Total: Unlimited
║ ║ ╠══ Used: 1
║ ║ ╠══ license Unit: Server
║ ║ ╚══ Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
║ ╠══ VMware vSAN License
║ ║ ╠══ Product Type: VSAN
║ ║ ╠══ Total: Unlimited
║ ║ ╠══ Used: 8
║ ║ ╠══ license Unit: CPU Packages
║ ║ ╚══ Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
║ ╠══ VMware NSX Data Center License
║ ║ ╠══ Product Type: NSXT
║ ║ ╠══ Total: 65535
║ ║ ╠══ Used: None
║ ║ ╠══ license Unit: Virtual machine
║ ║ ╚══ Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
║ ╚══ VMware vSphere License
║ ╠══ Product Type: ESXI
║ ╠══ Total: Unlimited
║ ╠══ Used: 8
║ ╠══ license Unit: CPU Packages
║ ╚══ Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
╠══ Network Pool Details
║ ╠══ vcf-mgmt01-np01
║ ║ ╠══ Network Pool ID: b018fb05-98df-42a6-a0af-57894bcda6af
║ ║ ╠══ Hosts: 4
║ ║ ╚══ Network Type: VMOTION, VSAN
║ ╚══ vcf-vi01-np01
║ ╠══ Network Pool ID: a161d1ed-6d88-4697-bb26-f7c1d66255a9
║ ╠══ Hosts: 0
║ ╚══ Network Type: VMOTION, VSAN
╚══ VCF Services
╠══ COMMON_SERVICES
║ ╠══ Version: 5.1.0-vcf5100RELEASE-22688321
║ ╚══ Memory Utilized: 580.0K
╠══ LCM
║ ╠══ Version: 5.1.0-vcf5100RELEASE-22688321
║ ╚══ Memory Utilized: 1.3M
╠══ SDDC_MANAGER_UI
║ ╠══ Version: 5.1.0-vcf5100RELEASE-22688320
║ ╚══ Memory Utilized: 141.9M
╠══ OPERATIONS_MANAGER
║ ╠══ Version: 5.1.0-vcf5100RELEASE-22688321
║ ╚══ Memory Utilized: 556.0K
╚══ DOMAIN_MANAGER
╠══ Version: 5.1.0-vcf5100RELEASE-22688321
╚══ Memory Utilized: 1.2M
Summary Collection completed successfully for : [VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--get-vcf-tasks-summary option to view summary information about the Tasks in the VCF environment, including when the Task was created and the status of the Task.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --get-vcf-tasks-summary
[sudo] password for vcf
Welcome to Supportability and Serviceability(SoS) utility!
Summary : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-05-02-43-9874
Summary log : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-05-02-43-9874/
WorkFlow Tasks Initiated SoS operation
╠══ a20c81d6-68a7-446c-9a1f-1459cf7c7065
║ ╠══ Status: SUCCESSFUL
║ ╠══ Creation Time: Thu, 25 Jul 2024 09:02:42 UTC
║ ╠══ Id: a20c81d6-68a7-446c-9a1f-1459cf7c7065
║ ╚══ name: vSphere Lifecycle Manager Image Upload Management-Domain-Personality
╠══ a4aaaffd-29d3-4282-8390-d33bf241cb0a
║ ╠══ Status: Successful
║ ╠══ Creation Time: Tue, 30 Jul 2024 14:04:25 UTC
║ ╠══ Id: a4aaaffd-29d3-4282-8390-d33bf241cb0a
║ ╚══ name: Renaming cluster cluster01 to vcf-vi01-cluster01
╠══ f2a4685f-e89b-405a-97a2-662d4ef3accd
║ ╠══ Status: Failed
║ ╠══ Creation Time: Thu, 01 Aug 2024 07:01:23 UTC
║ ╠══ Id: f2a4685f-e89b-405a-97a2-662d4ef3accd
║ ╠══ Failed Task: Acquire Lock
║ ╚══ name: Removing domain vcf-vi01
╠══ c8ab51a0-730b-40e6-938c-59f85aee3689
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 10:47:46 UTC
║ ╠══ Id: c8ab51a0-730b-40e6-938c-59f85aee3689
║ ╚══ name: Commissioning host(s) ,, to VMware Cloud Foundation
╠══ 67d8caf5-e3b9-436e-adbb-d9e9cb868074
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 11:16:48 UTC
║ ╠══ Id: 67d8caf5-e3b9-436e-adbb-d9e9cb868074
║ ╚══ name: Creating Workload Domain: vcf-vi01
╠══ d480da6b-ac70-4289-9425-dc2df6a0cc15
║ ╠══ Status: Successful
║ ╠══ Creation Time: Tue, 30 Jul 2024 09:25:39 UTC
║ ╠══ Id: d480da6b-ac70-4289-9425-dc2df6a0cc15
║ ╚══ name: Commissioning host(s) ,, to VMware Cloud Foundation
╠══ 1553cab1-a4e2-4e2e-b411-79d97800745c
║ ╠══ Status: Successful
║ ╠══ Creation Time: Tue, 30 Jul 2024 10:25:00 UTC
║ ╠══ Id: 1553cab1-a4e2-4e2e-b411-79d97800745c
║ ╚══ name: Creating Workload Domain: vcf-vi01
╠══ 33c51b38-f8e1-40cf-94e9-e0a591cef0af
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 07:01:51 UTC
║ ╠══ Id: 33c51b38-f8e1-40cf-94e9-e0a591cef0af
║ ╚══ name: Removing domain vcf-vi01
╠══ 52c7ac89-a0ee-4022-ade7-2548903d6426
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 07:28:50 UTC
║ ╠══ Id: 52c7ac89-a0ee-4022-ade7-2548903d6426
║ ╚══ name: Decommissioning host(s) ,, from VMware Cloud Foundation
╠══ 34373385-451b-4dd6-b9a7-9cae68f3e3cc
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 08:42:28 UTC
║ ╠══ Id: 34373385-451b-4dd6-b9a7-9cae68f3e3cc
║ ╚══ name: Commissioning host(s) ,, to VMware Cloud Foundation
╠══ e8ba4f1d-f20f-4f26-9a15-300e423916fb
║ ╠══ Status: Successful
║ ╠══ Creation Time: Thu, 01 Aug 2024 10:29:45 UTC
║ ╠══ Id: e8ba4f1d-f20f-4f26-9a15-300e423916fb
║ ╚══ name: Decommissioning host(s) ,, from VMware Cloud Foundation
╠══ dacc2534-53cf-4476-9708-cdc2cf34b1fe
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 07:41:34 UTC
║ ╠══ Id: dacc2534-53cf-4476-9708-cdc2cf34b1fe
║ ╚══ name: Commissioning host(s) to VMware Cloud Foundation
╠══ 6b4a9fbf-8171-4745-bea2-f88bd5252564
║ ╠══ Status: Failed
║ ╠══ Creation Time: Sat, 17 Aug 2024 07:53:59 UTC
║ ╠══ Id: 6b4a9fbf-8171-4745-bea2-f88bd5252564
║ ╠══ Failed Task: Prepare ESXi Host
║ ╚══ name: Adding new host(s) to cluster
╠══ f4020d23-961f-425e-8525-be6d3e89eef1
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 08:23:58 UTC
║ ╠══ Id: f4020d23-961f-425e-8525-be6d3e89eef1
║ ╚══ name: Removing host(s) from cluster
╠══ 48f4c75e-d7c6-4188-98b0-5ceb95b4c9c2
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 08:26:41 UTC
║ ╠══ Id: 48f4c75e-d7c6-4188-98b0-5ceb95b4c9c2
║ ╚══ name: Decommissioning host(s) from VMware Cloud Foundation
╠══ 638363b1-d62c-4d4b-b010-310618e71db7
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 08:35:28 UTC
║ ╠══ Id: 638363b1-d62c-4d4b-b010-310618e71db7
║ ╚══ name: Commissioning host(s) to VMware Cloud Foundation
╠══ d8a56718-ea0f-4c6d-bff1-763c116ae576
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 08:41:57 UTC
║ ╠══ Id: d8a56718-ea0f-4c6d-bff1-763c116ae576
║ ╚══ name: Adding new host(s) to cluster
╠══ a9bdd48d-f328-425b-a157-660832361294
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 13:06:16 UTC
║ ╠══ Id: a9bdd48d-f328-425b-a157-660832361294
║ ╚══ name: Removing host(s) from cluster
╠══ 1e05d31d-403b-43a1-9567-a310088d5189
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 13:13:57 UTC
║ ╠══ Id: 1e05d31d-403b-43a1-9567-a310088d5189
║ ╚══ name: Decommissioning host(s) from VMware Cloud Foundation
╠══ 1a80b550-cd5a-4bac-91eb-9449977f9965
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 13:32:15 UTC
║ ╠══ Id: 1a80b550-cd5a-4bac-91eb-9449977f9965
║ ╚══ name: Commissioning host(s) ,, to VMware Cloud Foundation
╠══ 35edcf0f-53b4-4e70-ad3e-26f834eab05a
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 14:11:02 UTC
║ ╠══ Id: 35edcf0f-53b4-4e70-ad3e-26f834eab05a
║ ╚══ name: Adding cluster vcf-mgmt01-cluster02 to domain vcf-mgmt01
╠══ 59c0bf41-943c-40be-abf9-03c542a93ffa
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 15:10:06 UTC
║ ╠══ Id: 59c0bf41-943c-40be-abf9-03c542a93ffa
║ ╚══ name: Removing cluster vcf-mgmt01-cluster02 from domain vcf-mgmt01
╠══ ab80e678-31a5-4826-9414-5823190c7230
║ ╠══ Status: Successful
║ ╠══ Creation Time: Sat, 17 Aug 2024 15:31:44 UTC
║ ╠══ Id: ab80e678-31a5-4826-9414-5823190c7230
║ ╚══ name: Decommissioning host(s) ,, from VMware Cloud Foundation
╠══ 29c13c00-b730-465c-a605-d9b9c3a9f28b
║ ╠══ Status: Successful
║ ╠══ Creation Time: Wed, 02 Oct 2024 11:52:30 UTC
║ ╠══ Id: 29c13c00-b730-465c-a605-d9b9c3a9f28b
║ ╚══ name: Removing domain vcf-vi01
╚══ 0b5b00e3-3ed3-43ca-b2d7-466e3c3cdbac
╠══ Status: Successful
╠══ Creation Time: Wed, 02 Oct 2024 12:16:52 UTC
╠══ Id: 0b5b00e3-3ed3-43ca-b2d7-466e3c3cdbac
╚══ name: Decommissioning host(s) ,, from VMware Cloud Foundation
Summary Collection completed successfully for : [VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--get-vcf-services-summary option to view summary information about the Services in your VCF environment, including when SDDC Manager was up and running and when related services, such as LCM, were started and stopped.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --get-vcf-services-summary
Welcome to Supportability and Serviceability(SoS) utility!
Summary : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-05-06-38-10894
Summary log : /var/log/vmware/vcf/sddc-support/summary-2024-10-04-05-06-38-10894/
VCF ServiceTask VCF-SUMMARY is in progress...
╠══ COMMON_SERVICES
║ ╠══ Service Started
║ ║ ╠══ 1: Aug-17-04:43:46
║ ║ ╠══ 2: Aug-17-10:32:33
║ ║ ╠══ 3: Aug-20-14:28:57
║ ║ ╠══ 4: Oct-02-11:41:33
║ ║ ╚══ 5: Oct-04-04:31:02
║ ╚══ Service Stopped
║ ╠══ 1: Aug-17-15:39:44
║ ╠══ 2: Aug-20-15:23:06
║ ╚══ 3: Oct-02-13:43:56
╠══ DOMAIN_MANAGER
║ ╠══ Service Started
║ ║ ╠══ 1: Aug-17-04:43:46
║ ║ ╠══ 2: Aug-17-10:32:33
║ ║ ╠══ 3: Aug-20-14:28:56
║ ║ ╠══ 4: Oct-02-11:41:33
║ ║ ╚══ 5: Oct-04-04:31:01
║ ╚══ Service Stopped
║ ╠══ 1: Jul-30-09:35:18
║ ╠══ 2: Aug-01-07:43:25
║ ╠══ 3: Aug-17-15:39:43
║ ╠══ 4: Aug-20-15:23:05
║ ╚══ 5: Oct-02-13:43:55
╠══ LCM
║ ╠══ Service Started
║ ║ ╠══ 1: Aug-17-04:43:46
║ ║ ╠══ 2: Aug-17-10:32:33
║ ║ ╠══ 3: Aug-20-14:28:56
║ ║ ╠══ 4: Oct-02-11:41:33
║ ║ ╚══ 5: Oct-04-04:31:01
║ ╚══ Service Stopped
║ ╠══ 1: Aug-17-15:39:43
║ ╠══ 2: Aug-20-15:23:05
║ ╚══ 3: Oct-02-13:43:55
╠══ OPERATIONS_MANAGER
║ ╠══ Service Started
║ ║ ╠══ 1: Aug-17-04:43:47
║ ║ ╠══ 2: Aug-17-10:32:34
║ ║ ╠══ 3: Aug-20-14:28:57
║ ║ ╠══ 4: Oct-02-11:41:34
║ ║ ╚══ 5: Oct-04-04:31:03
║ ╚══ Service Stopped
║ ╠══ 1: Aug-17-15:39:43
║ ╠══ 2: Aug-20-15:23:05
║ ╚══ 3: Oct-02-13:43:55
╠══ SDDC_MANAGER_UI
║ ╠══ Service Started
║ ║ ╠══ 1: Aug-17-04:43:48
║ ║ ╠══ 2: Aug-17-10:32:35
║ ║ ╠══ 3: Aug-20-14:28:58
║ ║ ╠══ 4: Oct-02-11:41:35
║ ║ ╚══ 5: Oct-04-04:31:03
║ ╚══ Service Stopped
║ ╠══ 1: Aug-20-14:32:20
║ ╠══ 2: Aug-20-15:23:05
║ ╠══ 3: Oct-02-11:44:58
║ ╠══ 4: Oct-02-13:43:55
║ ╚══ 5: Oct-04-04:34:30
╚══ VCF SDDC Manager Uptime: up 37 minutes
Summary Collection completed successfully for : [VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
Managing ESXi and vCenter Server
The SoS utility can be used to manage ESXi hosts and vCenter Server in a VCF environment, which requires switching to the root user to execute the relevant command options. Note that forFix-It-Up option, if not specified--doamin-name workload domain, the command will be applied to the administrative domain; if you use the--domain-name ALL option, the command is applied to all workload domains.
utilization--enable-ssh-esxi The Enable option specifies the SSH service for all ESXi hosts in the workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --enable-ssh-esxi --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-31-24-17182
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-31-24-17182/
Fix It Up completed successfully for : [ESX_SSH_ENABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]#utilization--disable-ssh-esxi The option Turns off the SSH service for all ESXi hosts in the specified workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --disable-ssh-esxi --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-33-07-17702
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-33-07-17702/
Fix It Up completed successfully for : [ESX_SSH_DISABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]#utilization--enable-ssh-vc The option "Enable" specifies the SSH service for vCenter Server in the workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --enable-ssh-vc --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-34-24-18099
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-34-24-18099/
Fix It Up completed successfully for : [SSH_VC_ENABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# utilization--disable-ssh-vc The option Turns off the SSH service for vCenter Server in the specified workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --disable-ssh-vc --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-35-17-18350
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-35-17-18350/
Fix It Up completed successfully for : [SSH_VC_DISABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]#utilization--enable-lockdown-esxi The On option specifies the lockdown mode for all ESXi hosts in the workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --enable-lockdown-esxi --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-37-30-18951
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-37-30-18951/
Fix It Up completed successfully for : [ESX_LOCKDOWN_ENABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]#utilization--disable-lockdown-esxi The Off option specifies lockdown mode for all ESXi hosts in the workload domain.
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]# ./sos --disable-lockdown-esxi --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Logs : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-38-38-19260
Fix-It-Up log : /var/log/vmware/vcf/sddc-support/fix-it-up-2024-10-04-05-38-38-19260/
Fix It Up completed successfully for : [ESX_LOCKDOWN_DISABLEMENT]
root@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]#
IV. Checking the operational status of the VCF environment
The SoS utility can be used to check the operational status of various components or services in a VCF environment, including the state of the connection configuration, the compute and storage state, and the network configuration state in the workload domain. Use the--health-check option to check all the states in the VCF environment at once, use the--json-output-dir option outputs the results of the check in JSON format to a specified directory.
Note: If the result of the check item is GREEN, it means the health status of the item is NORMAL; if the result of the check item is YELLOW, it means the health status of the item is WARNING; if the result of the check item is RED, it means the health status of the item is CRITICAL.
utilization--get-inventory-info option obtains "inventory" information about the relevant components in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --get-inventory-info --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-22-05-45907
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-22-05-45907/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
+-----+-------------+---------------+-------------------------------+---------------+
| SL# | Domain Name | Component | Host Node Name | USED IP |
+-----+-------------+---------------+-------------------------------+---------------+
| 1 | vcf-mgmt01 | ESX | | 192.168.32.61 |
| | | | | 192.168.32.62 |
| | | | | 192.168.32.63 |
| | | | | 192.168.32.64 |
| | | SDDC Manager | | 192.168.32.70 |
| | | VCENTER | | 192.168.32.65 |
| | | PSC(EMBEDDED) | N/A | 192.168.32.65 |
| | | NSX | | 192.168.32.66 |
| | | NSX MGR | | 192.168.32.67 |
+-----+-------------+---------------+-------------------------------+---------------+
Progress : 100%, Completed tasks : [VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--connectivity-health option checks the "connected" status of the relevant components in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --connectivity-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-23-59-46467
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-23-59-46467/
NOTE : The Health check operation was invoked without --skip-known-host-check, additional identity checks will be included for Connectivity Health, Password Health and Certificate Health Checks because of security reasons.
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Connectivity : GREEN
+-----+-----------------------------------------+----------------------------+-------+
| SL# | Area | Title | State |
+-----+-----------------------------------------+----------------------------+-------+
| 1 | ESXi : | Ping status | GREEN |
| | | API Connectivity status | GREEN |
| | | ** SSH status is disabled. | |
| 2 | ESXi : | Ping status | GREEN |
| | | API Connectivity status | GREEN |
| | | ** SSH status is disabled. | |
| 3 | ESXi : | Ping status | GREEN |
| | | API Connectivity status | GREEN |
| | | ** SSH status is disabled. | |
| 4 | ESXi : | Ping status | GREEN |
| | | API Connectivity status | GREEN |
| | | ** SSH status is disabled. | |
| 5 | NSX: | Ping status | GREEN |
| | | API Connectivity status | GREEN |
| 6 | vCenter : | Ping status | GREEN |
| | | ** SSH status is disabled. | |
+-----+-----------------------------------------+----------------------------+-------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, CONNECTIVITY-CHECK]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY, CONNECTIVITY-CHECK]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--version-health option checks the "version" information of the relevant components in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --version-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-28-04-47736
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-28-04-47736/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Version Check Status : GREEN
+-----+-------------------------------------------+---------------------------+----------------------+-----------------------+-------+
| SL# | Component | BOM Version (lcmManifest) | Running version | VCF Inventory Version | State |
+-----+-------------------------------------------+---------------------------+----------------------+-----------------------+-------+
| 1 | ESXI: | 8.0.2-22380479 | 8.0.2-22380479 | 8.0.2-22380479 | GREEN |
| 2 | ESXI: | 8.0.2-22380479 | 8.0.2-22380479 | 8.0.2-22380479 | GREEN |
| 3 | ESXI: | 8.0.2-22380479 | 8.0.2-22380479 | 8.0.2-22380479 | GREEN |
| 4 | ESXI: | 8.0.2-22380479 | 8.0.2-22380479 | 8.0.2-22380479 | GREEN |
| 5 | NSX_MANAGER: | 4.1.2.1.0-22667789 | 4.1.2.1.0-22667789 | 4.1.2.1.0-22667789 | GREEN |
| 6 | SDDC: | 5.1.0.0 | 5.1.0.0 | 5.1.0.0 | GREEN |
| 7 | VCENTER: | 8.0.2.00100-22617221 | 8.0.2.00100-22617221 | 8.0.2.00100-22617221 | GREEN |
+-----+-------------------------------------------+---------------------------+----------------------+-----------------------+-------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, VERSION-CHECK]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VERSION-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--services-health option checks the Service status of the relevant components in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --services-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-30-33-48554
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-30-33-48554/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Services : GREEN
+-----+-----------------------------------------+--------------------+-------+
| SL# | Area | Title | State |
+-----+-----------------------------------------+--------------------+-------+
| 1 | SDDC : | NTP | GREEN |
| | | SOSREST | GREEN |
| | | POSTGRES | GREEN |
| | | COMMON_SERVICES | GREEN |
| | | SDDC_MANAGER_UI | GREEN |
| | | DOMAIN_MANAGER | GREEN |
| | | OPERATIONS_MANAGER | GREEN |
| | | VIP-MANAGER-i18n | GREEN |
| | | LCM | GREEN |
| 2 | VCENTER : | applmgmt | GREEN |
| | | rsyslog | GREEN |
+-----+-----------------------------------------+--------------------+-------+
Progress : 100%, Completed tasks : [SERVICES-CHECK, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [SERVICES-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ utilization--compute-health option checks the status of Compute-related operations in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --compute-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-34-15-49636
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-34-15-49636/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Compute : GREEN
+-----+----------------------------------------+----------------------------+-------+
| SL# | Area | Title | State |
+-----+----------------------------------------+----------------------------+-------+
| 1 | ESXi : | License check | GREEN |
| | | ESXi Health Status | GREEN |
| | | Check disks for partitions | GREEN |
| 2 | ESXi : | License check | GREEN |
| | | ESXi Health Status | GREEN |
| | | Check disks for partitions | GREEN |
| 3 | ESXi : | License check | GREEN |
| | | ESXi Health Status | GREEN |
| | | Check disks for partitions | GREEN |
| 4 | ESXi : | License check | GREEN |
| | | ESXi Health Status | GREEN |
| | | Check disks for partitions | GREEN |
| 5 | vCenter: | Check Health Status | GREEN |
+-----+----------------------------------------+----------------------------+-------+
Progress : 100%, Completed tasks : [ALARM-CHECK, COMPUTE-CHECK, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [COMPUTE-CHECK, ALARM-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--storage-health option checks the status of Storage-related operations in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --storage-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-36-29-50334
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-36-29-50334/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
vSAN : GREEN
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
| SL# | Area | Title | State |
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
| 1 | vCenter : - Cluster : vcf-mgmt01-cluster01 | Overall Cluster vSAN Health Status | GREEN |
| | | vSAN Capacity is 14.36%, utilized 574.38GB of 3999.46GB | GREEN |
| | | Total no. of hosts in cluster : 4 | GREEN |
| | | Active ReSyncing Objects : 0 | GREEN |
| | | ** Compression disabled on this cluster. | |
| | | ** Encryption disabled on this cluster. | |
| | | ** Deduplication disabled on this cluster. | |
| | | ** Stretched cluster is disabled. | |
| 2 | vCenter : VM storage policy compliance | vcf-mgmt01-nsx01a | GREEN |
| | | vcf-mgmt01-vcsa01 | GREEN |
| | | vcf-mgmt01-sddc01 | GREEN |
| | | vCLS-9a2850fd-331a-4861-a3c0-7896c9697f50 | GREEN |
| | | vCLS-6a301117-c407-4aef-ad92-97de5fd22d71 | GREEN |
| | | vCLS-d6383bf5-a37e-487f-83a6-89a2ff9014f7 | GREEN |
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
Progress : 100%, Completed tasks : [VSAN-CHECK, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VSAN-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ utilization--storage-health cap (a poem)--run-vsan-checks option checks the status of Storage-related operations in the specified workload domain and runs a VM creation test at the same time.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --storage-health --run-vsan-checks --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-38-59-51057
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-38-59-51057/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
vSAN : GREEN
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
| SL# | Area | Title | State |
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
| 1 | vCenter : - Cluster : vcf-mgmt01-cluster01 | Overall Cluster vSAN Health Status | GREEN |
| | | vSAN Capacity is 14.36%, utilized 574.39GB of 3999.46GB | GREEN |
| | | Total no. of hosts in cluster : 4 | GREEN |
| | | Active ReSyncing Objects : 0 | GREEN |
| | | ** Compression disabled on this cluster. | |
| | | ** Encryption disabled on this cluster. | |
| | | ** Deduplication disabled on this cluster. | |
| | | ** Stretched cluster is disabled. | |
| | | Proactive Cluster VM Create Test | GREEN |
| 2 | vCenter : VM storage policy compliance | vcf-mgmt01-nsx01a | GREEN |
| | | vcf-mgmt01-vcsa01 | GREEN |
| | | vcf-mgmt01-sddc01 | GREEN |
| | | vCLS-9a2850fd-331a-4861-a3c0-7896c9697f50 | GREEN |
| | | vCLS-6a301117-c407-4aef-ad92-97de5fd22d71 | GREEN |
| | | vCLS-d6383bf5-a37e-487f-83a6-89a2ff9014f7 | GREEN |
+-----+--------------------------------------------------------------------------+---------------------------------------------------------+-------+
Progress : 100%, Completed tasks : [VSAN-CHECK, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VSAN-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--dns-health option checks the operational status of the relevant component "DNS" in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --dns-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-42-55-52110
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-42-55-52110/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
DNS lookup Status : GREEN
+-----+--------------------------------------------+--------------------------+-------+
| SL# | Area | Title | State |
+-----+--------------------------------------------+--------------------------+-------+
| 1 | ESXi: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 2 | ESXi: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 3 | ESXi: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 4 | ESXi: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 5 | NSX: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 6 | NSX: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 7 | SDDCMANAGER: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
| 8 | vCenter: | Forward DNS lookup check | GREEN |
| | | Reverse DNS lookup check | GREEN |
+-----+--------------------------------------------+--------------------------+-------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, DNS-CHECK]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY, DNS-CHECK]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--ntp-health option checks the operational status of the associated component "NTP" in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --ntp-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-44-45-52672
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-44-45-52672/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, NTP-CHECK]
NTP : GREEN
+-----+---------------------------------------------+------------+-------+
| SL# | Area | Title | State |
+-----+---------------------------------------------+------------+-------+
| 1 | ESXi : | NTP Status | GREEN |
| | | ESX Time | GREEN |
| 2 | ESXi : | NTP Status | GREEN |
| | | ESX Time | GREEN |
| 3 | ESXi : | NTP Status | GREEN |
| | | ESX Time | GREEN |
| 4 | ESXi : | NTP Status | GREEN |
| | | ESX Time | GREEN |
| 5 | NSX : | NTP Status | GREEN |
| 6 | SDDC-Manager: | NTP Status | GREEN |
| 7 | vCenter : | NTP Status | GREEN |
+-----+---------------------------------------------+------------+-------+
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [NTP-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ utilization--certificate-health option checks the operational status of the associated component "Certificates" in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --certificate-health --domain-name vcf-mgmt01
[sudo] password for vcf
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-50-45-54307
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-50-45-54307/
NOTE : The Health check operation was invoked without --skip-known-host-check, additional identity checks will be included for Connectivity Health, Password Health and Certificate Health Checks because of security reasons.
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Certificates : GREEN
+-----+--------------------------------------------+-------------------------------+--------------------------+--------------------------+-------+
| SL# | Entity | Cert CN | Cert Start Date | Cert End Date | State |
+-----+--------------------------------------------+-------------------------------+--------------------------+--------------------------+-------+
| 1 | ESXi: | | Jul 24 07:27:44 2024 GMT | Jul 24 07:27:44 2029 GMT | GREEN |
| 2 | ESXi: | | Jul 24 07:29:01 2024 GMT | Jul 24 07:29:01 2029 GMT | GREEN |
| 3 | ESXi: | | Jul 24 07:29:30 2024 GMT | Jul 24 07:29:30 2029 GMT | GREEN |
| 4 | ESXi: | | Jul 24 07:29:59 2024 GMT | Jul 24 07:29:59 2029 GMT | GREEN |
| 5 | NSX: | | Jul 25 08:10:40 2024 GMT | Oct 28 08:10:40 2026 GMT | GREEN |
| 6 | SDDCMANAGER: | | Jul 25 08:52:44 2024 GMT | Oct 28 08:52:44 2026 GMT | GREEN |
| 7 | VC: | | Jul 25 07:13:25 2024 GMT | Jul 25 19:13:25 2026 GMT | GREEN |
+-----+--------------------------------------------+-------------------------------+--------------------------+--------------------------+-------+
Progress : 100%, Completed tasks : [CERTIFICATE-CHECK, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY, CERTIFICATE-CHECK]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--password-health option checks the operational status of the associated component "Password" in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --password-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-52-48-55037
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-52-48-55037/
NOTE : The Health check operation was invoked without --skip-known-host-check, additional identity checks will be included for Connectivity Health, Password Health and Certificate Health Checks because of security reasons.
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Password Expiry Status : GREEN
+-----+-----------------------------------------+---------------------------+-------------------+--------------+-----------------+-------+
| SL# | Component | User | Last Changed Date | Expiry Date | Expires in Days | State |
+-----+-----------------------------------------+---------------------------+-------------------+--------------+-----------------+-------+
| 1 | ESXI : | svc-vcf-vcf-mgmt01-esxi01 | Sep 29, 2024 | Never | Never | GREEN |
| | | root | Sep 29, 2024 | Never | Never | GREEN |
| 2 | ESXI : | svc-vcf-vcf-mgmt01-esxi02 | Sep 29, 2024 | Never | Never | GREEN |
| | | root | Sep 29, 2024 | Never | Never | GREEN |
| 3 | ESXI : | svc-vcf-vcf-mgmt01-esxi03 | Sep 29, 2024 | Never | Never | GREEN |
| | | root | Sep 29, 2024 | Never | Never | GREEN |
| 4 | ESXI : | svc-vcf-vcf-mgmt01-esxi04 | Sep 29, 2024 | Never | Never | GREEN |
| | | root | Sep 29, 2024 | Never | Never | GREEN |
| 5 | NSX : | root | Jul 25, 2024 | Oct 23, 2024 | 19 days | GREEN |
| | | admin | Jul 25, 2024 | Oct 23, 2024 | 19 days | GREEN |
| | | audit | Jul 25, 2024 | Oct 23, 2024 | 19 days | GREEN |
| 6 | SDDC : | vcf | Jul 25, 2024 | Jul 25, 2025 | 294 days | GREEN |
| | | root | Jul 25, 2024 | Oct 23, 2024 | 19 days | GREEN |
| | | backup | Jul 25, 2024 | Jul 25, 2025 | 294 days | GREEN |
| 7 | vCenter : | root | Jul 25, 2024 | Oct 23, 2024 | 18 days | GREEN |
+-----+-----------------------------------------+---------------------------+-------------------+--------------+-----------------+-------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, PASSWORD-CHECK]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [PASSWORD-CHECK, VCF-SUMMARY]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--get-host-ips option obtains information about the "IP" addresses of the ESXi hosts in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --get-host-ips --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-56-27-56060
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-56-27-56060/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Server Information : GREEN
+-----+-------------------------------+------------------+------------------+-------------------------------+
| SL# | Host Node Name | Host IP (Public) | Host IP (Inband) | Host Name |
+-----+-------------------------------+------------------+------------------+-------------------------------+
| 1 | | 192.168.32.61 | 192.168.32.61 | |
| 2 | | 192.168.32.62 | 192.168.32.62 | |
| 3 | | 192.168.32.63 | 192.168.32.63 | |
| 4 | | 192.168.32.64 | 192.168.32.64 | |
+-----+-------------------------------+------------------+------------------+-------------------------------+
Progress : 100%, Completed tasks : [GET-SERVER-DETAILS, VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY, GET-SERVER-DETAILS]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--general-health option checks for error dumps of ESXi hosts in the specified workload domain and obtains the status of NSX Manager and the cluster.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --general-health --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-58-40-56718
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-58-40-56718/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
General : YELLOW
+-----+--------------------------------------+---------------------------------------------------------------+--------+
| SL# | Area | Title | State |
+-----+--------------------------------------+---------------------------------------------------------------+--------+
| 1 | ** SDDC: PSC Ring Topology Status | Ring Health Status | GREEN |
| 2 | ESXi : | - Check for error dumps in ESXi | GREEN |
| 3 | ESXi : | - Check for error dumps in ESXi | YELLOW |
| 4 | ESXi : | - Check for error dumps in ESXi | YELLOW |
| 5 | ESXi : | - Check for error dumps in ESXi | GREEN |
| 6 | | NSX Manager Status | GREEN |
| | | No NSX Edge Cluster available | GREEN |
| | | Controller Cluster Health status | GREEN |
| | | Mgmt Cluster Health status | GREEN |
| | | ** Container Clusters are not available | GREEN |
+-----+--------------------------------------+---------------------------------------------------------------+--------+
Progress : 100%, Completed tasks : [VCF-SUMMARY]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY]
Operation failed for : [GENERAL-CHECK(2/10 Failed)]
For detailed report please refer : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-07-58-40-56718/
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--hardware-compatibility-report option checks the hardware compatibility status of the ESXi host vSAN device in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --hardware-compatibility-report --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Health Check : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-08-00-47-57477
Health Check log : /var/log/vmware/vcf/sddc-support/healthcheck-2024-10-04-08-00-47-57477/
SDDC Manager :
+-------------------------+-----------+
| Stage | Status |
+-------------------------+-----------+
| Bringup | Completed |
| Management Domain State | Completed |
+-------------------------+-----------+
+--------------------+---------------+
| Component | Identity |
+--------------------+---------------+
| SDDC-Manager | 192.168.32.70 |
| Number of Servers | 4 |
+--------------------+---------------+
Hardware Compatibility : GREEN
+-----+-------------------------------+-------------------------------------------------+--------+---------+
| SL# | Area | Title | Entity | State |
+-----+-------------------------------+-------------------------------------------------+--------+---------+
| 1 | Cluster: vcf-mgmt01-cluster01 | vSAN HCL DB up-to-date | | GREEN |
| | | vSAN HCL DB Auto Update | | SKIPPED |
| | | SCSI controller is VMware certified | | GREEN |
| | | NVMe device can be identified | | GREEN |
| | | NVMe device is VMware certified | | SKIPPED |
| | | Controller is VMware certified for ESXi release | | GREEN |
| | | Controller driver is VMware certified | | GREEN |
| | | Controller firmware is VMware certified | | GREEN |
| | | Physical NIC link speed meets requirements | | SKIPPED |
| | | Host physical memory compliance check | | GREEN |
| | | | | |
+-----+-------------------------------+-------------------------------------------------+--------+---------+
Progress : 100%, Completed tasks : [VCF-SUMMARY, HARDWARE-COMPATIBILITY-CHECK]
Legend:
GREEN - No attention required, health status is NORMAL
YELLOW - May require attention, health status is WARNING
RED - Requires immediate attention, health status is CRITICAL
Health Check completed successfully for : [VCF-SUMMARY, HARDWARE-COMPATIBILITY-CHECK]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
V. Collecting logs of VCF-related components
The SoS utility can be used toCollecting logs from related components in the VCF environmentinformation, including deployed ESXi, vCenter Server, NSX Manager, and SDDC Manager. These logs can be used to troubleshoot issues related to VCF or provided to VMware technical support to assist you in resolving issues.
Component-specific log collection can be performed by specifying component-specific options if you run the SoS utility (such as thesudo ./sos ) without specifying any component-specific options, the SoS tool collects SDDC Manager, API andVMware Cloud Foundation Summary Log. A summary log can be created using the--collect-all-logs option to collect log information from all components, although this can take a long time.SoS log collection may time out after 60 minutes.If the SoS utility times out, use specific options to collect component-specific logs or limit log collection to a specific cluster.
Note: By default, the SoS utility stores the output logs in theSDDC Manager hit the nail on the head/var/log/vmware/vcf/sddc-support directory, if you need to output to a specific directory, you can use the--logs-dir Options. The utility deletes any previously run output files that may be present before saving the output log to the relevant directory; to keep older output files, use the--no-clean-old-logs option, or use the--logs-folder option sets a new output directory name。
utilization--sddc-manager-logs option collects log information from SDDC Manager components.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --sddc-manager-logs --log-dir /tmp/sddc-manager --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /tmp/sddc-manager/sos-2024-10-04-08-19-05-62274
Log file : /tmp/sddc-manager/sos-2024-10-04-08-19-05-62274/
Log Collection completed successfully for : [SDDC-MANAGER, VCF-SUMMARY, API-LOGS]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/sddc-manager/sos-2024-10-04-08-19-05-62274/
total 84780
drwxr-x--- 3 vcf vcf 300 Oct 4 08:20 .
drwxr-xr-x 3 root root 60 Oct 4 08:19 ..
drwxr-x--- 6 vcf vcf 120 Oct 4 08:19 api-logs
-rw-r----- 1 vcf vcf 3930006 Oct 4 08:19
-rw-r----- 1 vcf vcf 472 Oct 4 08:20
-rw-r----- 1 vcf vcf 82471358 Oct 4 08:20
-rw-r----- 1 vcf vcf 435 Oct 4 08:20 sha256_checksum.json
-rw-r----- 1 vcf vcf 359167 Oct 4 08:20
-rw-r----- 1 vcf vcf 320 Oct 4 08:19
-rw-r----- 1 vcf vcf 2277 Oct 4 08:20
-rw-r----- 1 vcf vcf 2287 Oct 4 08:20
-rw-r----- 1 vcf vcf 3985 Oct 4 08:19
-rw-r----- 1 vcf vcf 4866 Oct 4 08:19
-rw-r----- 1 vcf vcf 7555 Oct 4 08:19
-rw-r----- 1 vcf vcf 8007 Oct 4 08:19
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--esx-logs option collects log information from ESXi hosts in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --esx-logs --log-dir /tmp/esx --domain-name vcf-mgmt01
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /tmp/esx/sos-2024-10-04-08-23-34-63683
Log file : /tmp/esx/sos-2024-10-04-08-23-34-63683/
Log Collection completed successfully for : [ESX]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/esx/sos-2024-10-04-08-23-34-63683/
total 88
drwxr-x--- 3 vcf vcf 120 Oct 4 08:53 .
drwxr-xr-x 3 root root 60 Oct 4 08:23 ..
drwxr-x--- 2 vcf vcf 120 Oct 4 08:23 esx
-rw-r----- 1 vcf vcf 1166 Oct 4 08:53
-rw-r----- 1 vcf vcf 626 Oct 4 08:53 sha256_checksum.json
-rw-r----- 1 vcf vcf 80122 Oct 4 08:53
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/esx/sos-2024-10-04-08-23-34-63683/esx/
total 1157700
drwxr-x--- 2 vcf vcf 120 Oct 4 08:23 .
drwxr-x--- 3 vcf vcf 120 Oct 4 08:53 ..
-rw-r----- 1 vcf vcf 301465704 Oct 4 08:53
-rw-r----- 1 vcf vcf 233610808 Oct 4 08:37
-rw-r----- 1 vcf vcf 408513043 Oct 4 08:36
-rw-r----- 1 vcf vcf 241886064 Oct 4 08:39
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--vc-logs option collects log information from vCenter Server in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --vc-logs --log-dir /tmp/vc --domain-name vcf-mgmt01
[sudo] password for vcf
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /tmp/vc/sos-2024-10-04-08-56-17-72012
Log file : /tmp/vc/sos-2024-10-04-08-56-17-72012/
Log Collection completed successfully for : [VCENTER-SERVER]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/vc/sos-2024-10-04-08-56-17-72012/
total 72
drwxr-x--- 3 vcf vcf 120 Oct 4 09:04 .
drwxr-xr-x 3 root root 60 Oct 4 08:56 ..
-rw-r----- 1 vcf vcf 443 Oct 4 09:04
-rw-r----- 1 vcf vcf 166 Oct 4 09:04 sha256_checksum.json
-rw-r----- 1 vcf vcf 62354 Oct 4 09:04
drwxr-x--- 2 vcf vcf 60 Oct 4 09:04 vc
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/vc/sos-2024-10-04-08-56-17-72012/vc
total 234824
drwxr-x--- 2 vcf vcf 60 Oct 4 09:04 .
drwxr-x--- 3 vcf vcf 120 Oct 4 09:04 ..
-rw-r----- 1 vcf vcf 240456932 Oct 4 09:04
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$utilization--nsx-logs option collects log information about NSX in the specified workload domain.
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ sudo ./sos --nsx-logs --log-dir /tmp/nsx --domain-name vcf-mgmt01
[sudo] password for vcf
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for vcf-mgmt01 domain components
Logs : /tmp/nsx/sos-2024-10-04-09-21-42-78625
Log file : /tmp/nsx/sos-2024-10-04-09-21-42-78625/
Progress : Task NSX_MANAGER is in progress...
Log Collection completed successfully for : [NSX_MANAGER]
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/nsx/sos-2024-10-04-09-21-42-78625/
total 60
drwxr-x--- 3 vcf vcf 120 Oct 4 10:03 .
drwxr-xr-x 3 root root 60 Oct 4 09:21 ..
drwxr-x--- 3 vcf vcf 60 Oct 4 10:03 nsx
-rw-r----- 1 vcf vcf 633 Oct 4 10:03
-rw-r----- 1 vcf vcf 231 Oct 4 10:03 sha256_checksum.json
-rw-r----- 1 vcf vcf 49465 Oct 4 10:03
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/nsx/sos-2024-10-04-09-21-42-78625/nsx/
total 0
drwxr-x--- 3 vcf vcf 60 Oct 4 10:03 .
drwxr-x--- 3 vcf vcf 120 Oct 4 10:03 ..
drwxr-x--- 2 vcf vcf 80 Oct 4 10:03 nsxt_manager
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$ ls -la /tmp/nsx/sos-2024-10-04-09-21-42-78625/nsx/nsxt_manager/
total 987212
drwxr-x--- 2 vcf vcf 80 Oct 4 10:03 .
drwxr-x--- 3 vcf vcf 60 Oct 4 10:03 ..
-rw-r----- 1 vcf vcf 639 Oct 4 10:01 manifest_20241004_092150.json
-rw-r----- 1 vcf vcf 1010898804 Oct 4 09:55 nsx_manager_acfa3b42-457b-327a-c5fc-61e672f9b502_20241004_092155.tgz
vcf@vcf-mgmt01-sddc01 [ /opt/vmware/sddc-support ]$